The main points:


  • UK delivery is usually by Royal Mail. The shipping charge is £2.95 on all orders.
  • We can fast track some orders using Royal Mail Special Delivery or a courier, depending on the products ordered. Delivery to you could be next day or a few days for some personalised products. Please contact us if you have an urgent order required by a specific date. We will need to charge the cost of the courier service and arrange a separate payment with you. Please contact us to discuss. We will do our best to help.
  • You can return an item without reason for a full refund within 7 days but please note this does not apply to personalised or customised gifts.
  • We adhere to the terms of the Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications. Please click on the Safebuy logo over on the left of the page for verification. 
  • Safe secure shopping with payments made through Sagepay, Paypal.
  • We conform to the Data Protection Act 1998 so have a strict privacy policy and do not share your information.

Our full terms and conditions are set out below:

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. The following credit and debit cards are accepted: American Express, VISA, Mastercard, Eurocard, Switch, Solo, Connect, Maestro, JCB.

Delivery Schedule

We aim to ship your order the same day or next day. Orders to UK addresses are usually sent by Royal Mail. Orders to Europe generally take four business days and the rest of the world about seven days. Please allow an extra seven days for personalised items. In the unlikely event we are out of stock you will be notified by e-mail giving the delivery time, with the option of an alternative or to cancel your order.

For shipping with the UK there is a charge of £2.95 to cover our costs.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.